Need to make a return? Use our return portal <3

RETURN & EXCHANGE POLICY

 IN-STORE PURCHASES

    •    All in-store purchases are FINAL SALE.

ONLINE ORDERS

    •    Pick-Up Orders: You will be notified via email/text when your order is ready. You have 7 days from that date to pick your order to be eligible for a refund. Refunds are subject to a $10 restocking fee, deducted from your refund. This fee does not apply to exchanges. However, you are still eligible for exchange or store credit within 14 days of purchase. 

    •    Shipped Orders: Returns are eligible for a refund within 7 days from the day you receive your item and are subject to a $15 restocking fee, deducted from your refund. This fee does not apply to exchanges. However, you are still eligible for exchange or store credit within 14 days of purchase. 

    •    All regular-priced items must have the original return tag attached to be eligible for return or exchange.

The following are not eligible for return (No exceptions):

    •    Final Sale items 

    ◦    Sale & promotional items

    ◦    Bodysuits, lingerie, swimwear, accessories (e.g., breast tape, body glue, nipple        stickers, jewelry)

    ◦    Beauty products

    ◦    International orders

    ◦    Special orders

GIFT CARDS

    •    Not eligible for promotional discounts.

    •    May be canceled if a promo code is applied.

HOW TO RETURN OR EXCHANGE

IN-STORE RETURNS

    •    Return or exchange regular-priced items in person at:

7181 Yonge St, Unit 17, Thornhill, ON, L3T 0C7

    •    Start your return via our Return Portal before visiting.

    •    If all conditions are met, you’ll be notified to bring your item to the store, where our team will assist you.

BY MAIL (ONLINE RETURNS)

    1. Initiate your return through our Return Portal.

    2. Upon approval, follow the instructions provided.

    3. Ship your item within 7 days of approval.

    4. Ensure the item is:

    ◦    Unused and in original condition

    ◦    Has the return tag attached

    5. You are responsible for return shipping costs and tracking.

    ◦    We are not liable for lost or stolen returns.

    ◦    Unauthorized returns will be sent back or held at your expense.

    6 . A $15 restocking fee applies to all mailed returns.

    ◦    No restocking fee for exchanges.

    ◦    Repair costs for dirty/damaged items may be deducted from your refund.

BLKSHEEP BOUTIQUE

7181 Yonge St, Unit 17

Thornhill, ON, Canada

L3T 0C7